Money moves fast at SpinRio casino, and this page describes how. Deposits are available from C$15, and clear immediately from cards or e-wallets. Spin Rio casino puts every withdrawal into a pending period of up to 48 hours, then 1 to 3 days if it’s an e-wallet or 3 to 8 days if it’s a card. The monthly limit on withdrawals is approximately C$10,500, and amounts over about C$3,450 need some additional ID. We make no charges on deposits or withdraws, in any of the accepted currencies.
Topping Up Your Balance
There is no silent conversion eating into your deposit, as Canadian players keep their balance in CAD. Choose one of the following options, check the amount, and the money arrives in your account even before the page finishes reloading in most cases.
Here’s what we accept:
Visa and Master Card (credit & debit)
PayPal
Skrill
Neteller
MuchBetter
ecoPayz
Paysafecard
Trustly
Rapid Transfer
Bank Transfer
Minimum deposit is C$15 on just about all routes. The upper limit varies according to who provides your card or wallet. For almost everyone, though, C$7,000 per transaction is more than enough. We charge zero fee on incoming payments. Any fees your bank charges are between you and it, and should be checked before you send a large sum.
As for Canada specifically, Trustly and Rapid Transfer go directly to your bank account, which is about as close as you’ll get to Interac style direct transfer. Many of our players here also prefer to use Paysafecard when they don’t want to have their card in play at all. Other than that, Visa Debit is the most popular form of deposit among our Canadian accounts primarily due to convenience.
One good habit to get into right away: Deposit with the method you will want to cash out to later on. It will save you a support chat down the road.
Method Processing time Minimum Deposit Fees Visa Instant C$15 None MasterCard Instant C$15 None PayPal Instant C$15 None Skrill Instant C$15 None Neteller Instant C$15 None MuchBetter Instant C$15 None ecoPayz Instant C$15 None Paysafecard Instant C$15 None Trustly Instant C$20 None Rapid Transfer Instant C$20 None Bank Transfer 1 to 3 business days C$50 None
Insufficient Funds Four Ways to Add Money gradually
Log in, then access the cashier by the top menu.
Select Deposit and choose your preferred payment method from the list.
Type the amount in C$, starting at C$15.
Enter your card or wallet details, or approve the transfer in your banking app if you picked Trustly or Rapid Transfer.
Confirm. The balance updates right away on instant methods.
Total time is under two minutes if your details are saved. First time around, add an extra minute to type card numbers.
Transaction denied? Fully 9 times out of ten it’s the bank the money is coming from refusing the payment on a gaming transaction. Try a different method of payment, make sure your card allows international purchases and that the name on the card matches the account holder name diligently. You’re still having problems? Message our LIVE chat. We are there 24/7 and can tell you what the processor sent back.
Getting Your Winnings Out
They all first enter a pending phase. This can last anywhere from 0 up to 48 hours, depending on how overwhelmed our finance department is and if your account is already verified. Within this time you are allowed to make a cancelation and keep the money in play, which sounds like a good option to some players and a slightly evil temptation to others.
Once authorised, e-wallets like Skrill, Neteller, MuchBetter, ecoPayz and PayPal payout in 1-3 days. Card (Visa and MasterCard) payouts take between 3-8 days and bank transfers are at the slow end of that spectrum (3-8 days). Trustly and Rapid Transfer follow the same timetable.
The basic withdrawal amount is C$30. Our monthly cap is approximately C$10,500. If you try to withdraw more than approximately C$3,450 in a single SpinRio transaction, we will conduct a further review of the withdrawal before releasing it. This isn’t a delay, it’s a licence requirement from the Malta Gaming Authority and we prefer honesty up front.
No Fees on Withdrawals—we don’t charge a fee when you withdraw money. There is no processing fee, no percentage, nothing.
Closed loop rule applies: funds are returned to the method you used for depositing and up to the amount you deposited. Deposited C$200 by Visa and won C$900? First C$200 will be returned to the card, the rest of the balance can be sent to one of your other methods on your account. If your original method is unable to receive payouts, (Paysafecard is the most usual example), you will be asked to nominate a bank account or wallet instead.
Approval is granted only if additional information is provided for requests over approximately C$3,450.
Requesting a Payout
Open the cashier and click the Withdrawal tab.
Where possible, select a system you have already used for a deposit.
In the text box, input C$30 or higher and click “Send”
Please upload any of the documents we ask for if your account is unverified.
Wait out the pending period of up to 48 hours.
Once approved, a submitted e-wallet amount usually appears the same day or next, cards deposits hit the statement in 3-8 days and a bank transfer takes however long it takes your Canadian bank to clear, so for example, for a Friday request, the money would usually land in your account the next week. Weekends and public holidays are not banking days.
Authorisation Before Your First Payout
We need to verify your identity because our licence from the Malta Gaming Authority instructs us to do so before any payout. It prevents you losing money to a scammer and saves us giving cash to the wrong account.
Three pieces of information. An official photo ID, which can be your Canadian driving license or passport. A proof of residence, from the last three months, so a bank statement, council or utility bill. And a confirmation of your payment method, usually a photo of a prepaid credit card with the middle numbers concealed or your account details pasted from your e-wallet.
Higher resolutions work best, and make sure the entire border is clearly visible rather than cut off. Send them to us using the upload function found in your account centre, in the verification section. Most uploads are accepted within 24 to 48 hours and our security staff let us know if anything is hard to read, rather than delete it away.
This is a one time process. After this, all future payments will instantly move to the pending queue unless you change your method of support or reach the higher level of identification checks.
Enhanced security to protect your money and information
Each transaction takes place over a secure encrypted connection, meaning our system receives your card numbers and bank login details in an encrypted, scrambled form and does not store these details in readable form. This is why you are sometimes asked to input the card Security code again:
Our fraud monitoring catches anything abnormal, like a number of deposits from unrelated accounts in quick succession, or you logging in from a strange country. If our system flags a transaction we hold it, then call you.
On the player control side, you can set deposit limits on a daily, weekly or monthly basis from your account settings. Canadian players also have access to loss limits, session reminders that pop up to show how long you’ve been playing, a cooling-off break, and full self-exclusion. Limit decreases apply immediately. Increases go through a waiting period, because a limit you can lift in the heat of the moment isn’t a limit at all.
Is gambling getting out of control? Contact our 24/7 live chat to suspend your account instantly, or email: [email protected]. You can even access free, confidential support through Canadian organizations such as the Responsible Gambling Council.
Whoosh we go. Just an empty rush. How time crawls by while doing a withdrawal? Get a stopwatch and time yourself next time.
The pending time first. All requests are held on file for approval for 48 hours, and confirmed accounts pass through even more quickly. For e-wallets like Skrill, Neteller or PayPal… add 1 to 3 days, and for Visa, MasterCard and bank transfer… add 3 to 8 days. So… a reasonable worst case scenario for a card payout is around ten days, while a typical e-wallet payout arrives within two or three.
Are there any charges for deposits? Are there any charges for withdrawals?
No. We don’t charge on either side, methods or amounts. We can’t control your own provider. Some Canadian card issuers see gaming deposits as a cash advance and charge interest from day one, and some wallets levy a charge for converting currencies. Keeping your account in CAD avoids that side of it altogether.
Why did they send my payout request out for signing again to provide additional documents?
Two very common reasons. Your account had not passed verification due to not being fully verified yet; or your total amount somewhat exceeded C$3,450 in which case we are required to perform boosted verification for our licence. Sometimes a document is just too dark or cropped off to read. Our customer support will advise which file is not passing and why so you’re not guessing. Re-sending a clearer one normally gets approved in a day.
Is it possible to cancel a withdrawal when it is still processing?
Yes! It’s one of the options of the pending window; if you decide to cancel, funds go back to your playable balance. A lot of players take advantage of it when they lose their nerve and want to keep playing the same stake. Be honest to yourself though, reverse your cashout to avoid quitting is a big trick that costs you money! If you’d rather not bear the temptation, you may ask live chat to disable this feature on your account.
What are the most popular methods of payment among Canadians?
Trustly and Rapid Transfer go direct to your bank so there is no card here and deposits are instant. Visa debit is the most popular across the board. When it comes to withdrawals you can’t beat e-wallets for speed so we recommend depositing via Skrill, Neteller or MuchBetter should you plan on regularly cashing out. Paysafecard is deposit only so you’ll require a second option here for withdrawals.
What are the total cashout amount limits per month, and does it refresh?
Our ceiling is roughly C$10,500 per calendar month and roll-overs at the beginning of the next month. Any large wins past this value are paid out over multiple months and not withheld. Hitting a jackpot on your balance and not sure how it translates to your schedule? Our team can help you visualize through live chat or email.